Transport Topics discusses the fuel payments partnership between Relay and Pilot
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Relay Inks Digital Fuel Payment Deal With Pilot

Relay Payments’ digitized diesel payment platform is set to be available at Pilot Co.’s more than 800 truck stops, the companies said June 14.

Fraud and card skimming caused major headaches for Holland, Mich.-based carrier TransWay until it began using Relay’s app, Amanda Corlew, the company’s human resources and safety manager, told Transport Topics.

Drivers do not have to carry a fuel card, and the possibility that they could be refused service is much less stressful, Corlew said, adding that downtime and delivery delays as a result of fraud were no longer an issue for the carrier. Corlew said driver feedback was that Relay’s payment tool was easy to use.

Previously, executives at TransWay were having to drive out to employees with new cards, with the cost amounting to $1,500 or more a time when all factors were taken into account, which was on a regular basis, she said.

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