Founded in 2001, Redwood Logistics has been successfully connecting customers and their shipments with carriers and trucks that can haul them for more than 20 years. With locations across the country and around 8 main hubs, the thriving 3PL business has grown to a whopping 1,000 employees to date.

THE PROBLEM

Maintaining efficient operations across a growing business is the name of the game in this industry, but, when cash and complicated comchecks slow down the process, everyone suffers.

In addition to late-night phone calls, code reissues, and hours of receipt hunting, there was a second primary issue that needed solving for. When we asked the team about whether or not fraud was something they encountered, the answer was clear.

THE SOLUTION

Thanks to Relay’s intuitive system, easy-to-use payment codes, instant receipts, and automations, Redwood Logistics has been able to save time on a daily basis across multiple departments.

Additionally, the secure nature of Relay codes allows Redwood to set specific spend and location parameters for each code. This means that in addition to the flexibility of entering an up-to amount (as opposed to the specific lumper total), they can still rest assured that any leftover spend will be credited back to their account, rather than go unaccounted for. Not to mention, their team can easily restrict a code to a specific location for easy tracking and security.

Relay has not only helped Redwood Logistics tighten up their payment process, bring a new level of security to their operations, and save countless hours in back-office operations, but we’ve provided a simple, streamlined platform to get it all done smoothly.