One of the most reputable freight brokerage firms, Magellan Transport Logistics, provides full-truckload and less-than-truckload services to move goods throughout North America.

Known for its excellent customer service and comprehensive offerings, it’s important Magellan works with partners that streamline operations so it can maintain a competitive advantage.

THE PROBLEM

As a major freight broker with an established customer base, Magellan is responsible for moving millions of dollars worth of goods on a daily basis. Like all brokerages, the company often encounters lumper payments at pickup and final delivery. With hundreds of trucks in operations each day, it’s easy to see how issues with payment transactions can have a negative impact on the bottom line. For Magellan, the main issue was tracking down lumper payment receipts.

THE SOLUTION

Because of Relay, Magellan’s operations team no longer wastes precious time authorizing late-night codes and chasing down lumper payment receipts. The entire pick up and delivery process is more efficient, saving Magellan and its drivers, shippers, and warehouse partners time, money, and stress.

THE RESULTS

Relay has not only made everyone’s job easier, it’s added to Magellan’s bottom line. The freight brokerage has utilized more than 1,000 codes within just a few months of partnering with Relay and has saved thousands of dollars as a result of our entirely digital payment solution for lumpers.